Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of qwartly. You accept them when you register for an account or subscribe to the service. The same terms are published at /terms-and-conditions and /terms-of-service.

2. Service description

qwartly provides MTD bridging software that helps you prepare quarterly figures from spreadsheets and transmit submissions to HMRC. qwartly provides software only and does not give tax, legal, or accounting advice.

3. Acceptable use and user responsibilities

• You are responsible for the accuracy, completeness, and legality of data you upload or submit.
• You must keep your account credentials secure and notify us promptly if you suspect unauthorised access.
• You remain responsible for your own HMRC deadlines, legal obligations, and professional advice where needed.
• You must not use qwartly to submit fraudulent data, attempt to circumvent HMRC fraud-prevention controls, share your account with people who have not accepted these terms, scrape or reverse-engineer the service, or use it in breach of UK law.

4. HMRC API dependency

qwartly relies on HMRC systems and APIs. We are not responsible for HMRC downtime, external validation failures, or submission rejections caused by issues outside our reasonable control.

5. Account registration

You must be at least 18 years old, provide a valid email address, and keep your account details up to date. One person should normally use one account unless we agree otherwise in writing.

6. Fees and subscription

The qwartly annual subscription costs £49/year including VAT. Billing is handled by Stripe and renews automatically each year unless you cancel before renewal. Prices may change with at least 30 days' notice by email or in-product notice; price changes only take effect from your next renewal.

7. Cancellation, refunds, and the 14-day cooling-off period

If you buy as a consumer, you usually have a 14-day cooling-off period under the Consumer Contracts Regulations 2013. If you ask us to start the digital service immediately and it is fully performed during that period, your cancellation right ends when performance is complete. You can cancel through the billing portal, by email to hello@qwartly.co.uk, or by using the model cancellation form at /cancellation-form. Refunds, where due, will be made without undue delay and within 14 days of agreeing the amount.

8. Limitation of liability

To the fullest extent permitted by law, qwartly's total liability for claims arising from the service is limited to the fees you paid for the 12 months before the claim. We are not liable for HMRC penalties, underlying bookkeeping errors, or inaccurate source data. Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death, personal injury caused by negligence, or any other liability that cannot legally be excluded.

9. Intellectual property

qwartly owns the software, branding, and related intellectual property. You keep ownership of the data you upload and authorise us to process it only as needed to provide the service.

10. Data protection

Our use of personal data, the hosting location, encryption controls, and your in-app data portability and deletion routes are described in the Privacy Policy at /privacy-policy.

11. Termination

You may stop using qwartly at any time and cancel renewal through the billing portal. We may suspend or terminate access for breach, abuse, non-payment, or legal reasons. After termination, we may retain records where required for legal, tax, security, or audit purposes.

12. Governing law

These terms are governed by the law of England and Wales.

13. Dispute resolution

If a dispute arises, both sides agree to try to resolve it informally first. If that does not work, the courts of England and Wales will have jurisdiction unless mandatory consumer law says otherwise.

14. Changes to these terms

We may update these terms to reflect legal, security, or product changes. Last updated: 14 May 2026. For material contractual changes we will provide at least 30 days' notice by email or in-product notice where possible.

15. Contact

Questions about these terms can be sent to hello@qwartly.co.uk.